--- title: Customers & Orders | Giftpro Help Centre description: Customers & Orders --- [Skip to content](https://academy.giftpro.co.uk/customers-orders#main-content) English - United Kingdom Show submenu for translations ![](https://academy.giftpro.co.uk/hubfs/LOGO2%20(1).svg) Open main navigation Close main navigation - English - United Kingdom Show submenu for translations - [Contact us](mailto:support@giftpro.co.uk) [Contact us](mailto:support@giftpro.co.uk) How can we help you? - There are no suggestions because the search field is empty. 1. [Giftpro Help Centre](https://academy.giftpro.co.uk/) 2. [Customers & Orders](https://academy.giftpro.co.uk/customers-orders) # Customers & Orders - [How to Create a Complimentary Order](https://academy.giftpro.co.uk/how-to-create-a-complimentary-order) - [How to Create a VAT Invoice](https://academy.giftpro.co.uk/how-to-create-a-vat-invoice) - [Resend an order confirmation email](https://academy.giftpro.co.uk/resend-an-order-confirmation-email) - [How to refund a customer](https://academy.giftpro.co.uk/how-to-refund-a-customer) - [How to Unredeem a Gift Voucher](https://academy.giftpro.co.uk/how-to-unredeem-a-gift-voucher) - [How Video Personal Messages Work](https://academy.giftpro.co.uk/how-video-personal-messages-work) - [How to redeem Gift Vouchers](https://academy.giftpro.co.uk/how-to-redeem-gift-vouchers) - [How to create an Order](https://academy.giftpro.co.uk/how-to-create-an-order) See less ▼ - [Switching to Giftpro](https://academy.giftpro.co.uk/switching-to-giftpro) - [Frequently asked questions](https://academy.giftpro.co.uk/frequently-asked-questions) - [Your Account](https://academy.giftpro.co.uk/your-account) - [Gift Vouchers & Products](https://academy.giftpro.co.uk/gift-vouchers-products#main-content) - [Gift Vouchers](https://academy.giftpro.co.uk/gift-vouchers-products#gift-vouchers) - [Products](https://academy.giftpro.co.uk/gift-vouchers-products#products) - [Integrations](https://academy.giftpro.co.uk/integrations) - [Tickets & Events](https://academy.giftpro.co.uk/tickets-events) - [Customers & Orders](https://academy.giftpro.co.uk/customers-orders) - [Promotions on your Giftpro Store](https://academy.giftpro.co.uk/promotions-on-your-giftpro-store) - [Designing your Giftpro Store](https://academy.giftpro.co.uk/designing-your-giftpro-store) [![](https://academy.giftpro.co.uk/hubfs/LOGO2%20(1).svg)](http://giftpro.co.uk) [mailto:support@giftpro.co.uk](mailto:support@giftpro.co.uk) Copyright © 2025, giftpro.co.uk